Website feedback

Alex Neil will get you moving. Contact our teams using 020 3941 9966. Property valuations available on request. Request valuation Contact our teams using 020 3941 9966.

Website experience feedback

Our website is crucial to our business success, it is our virtual office window and forms part of your customer experience, and your constructive feedback is appreciated.

Demand for quality properties is high

We trust that you find our site a valuable resource when selling or buying your property. To improve user experience, we've implemented smooth interfaces, advanced photography and simple, intuitive navigation paths.

Additionally, we continually develop and improve our site utilising the latest technology to ensure seamless website visits. As mentioned, constructive feedback is always welcome, as are new feature suggestions.

Our development team will assess your comments and feedback, and we will implement changes where possible. If you want to provide feedback or encounter a technical issue or broken links while using the site, please provide detailed information by emailing us at services@alexneil.com.

We read all feedback carefully, but please note we may not be able to respond to your comments personally. In the unlikely event that you need to review our complaints procedure, please click here.

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Fees

Tenant Information

Refundable Holding deposit - 1 weeks rent

Security Deposit 5 weeks rent for annual rental under £50,000, or 6 weeks rent for annual rental over £50,000

Rent - The agreed monthly rent

Changes to tenancy - £50 inc VAT

Early termination charge - Not exceeding the landlord’s financial losses

Late payment of rent Interest of 3% above BoE base rate for each day the rent is late, once it is 14 days overdue

Replacement keys - Reasonable costs

Utilities, council tax, communication services, TV Licence etc Tenants own responsibility unless otherwise stated

Client Money Protection Scheme Membership details Alex Neil are members of CMP (client money protect)

Property Redress Scheme Membership details: Alex Neil are members of The Property Ombudsman. Membership number N00018.